Can't fill this login page

loscamos
loscamos
Community Member
edited January 2015 in Mac

Hello. This is my bank. I was able to save the information using the manual login saving procedure, but it does not go to the next page automatically. It basically fill the form but I have to click enter.
Moreover after that page there is another password page and I have to fill the password using a on-screen keypad. I have to click on the number to put in the form and every time I log in it ask different number. How can I solve this?

https://secure.ingdirect.it/Login.aspx

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    I don't have any good news for you I'm afraid, sorry @loscamos‌

    The first page doesn't respond to the enter key, they specifically require you to click on the button and that's not something we can handle for the moment. I'd have to ask the developers if it's feasible to record that sort of thing from within the limits imposed by the extensions sandboxing.

    As for the second page, sadly there won't be much we can do if the web site is forcing you to use a virtual keypad for data entry. Bank sites are usually the most difficult to work with as they're so hostile towards password managers and any automated attempt in general.

    I'm sorry it isn't better news but it doesn't stop you using 1Password to ensure there is a record of the correct details and it will at least fill in the fields on the first page even if it can't help with the JavaScript button.

  • loscamos
    loscamos
    Community Member

    Thank You anyway

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Many bank sites are like this, the worst I've come across even randomised the field IDs so they changed on each refresh. At least you can fill in the first page as little as that might seem at the moment.

This discussion has been closed.