1Password 5 Won't Start Up [Resolved - reinstall main app]
Tried to start the program today and nothing, no bouncing icon, no windows, nothing. Mini is running and I can see my data. Running Yosemite 10.10.1 for awhile now and no problems. Not sure what triggered this. Purchased from the Agile store.
I use Dropbox for sync and mobile version won't sync either. It's like the whole thing just stopped working the way it used to.
Should I try to reinstall? Don't want to lose my data. Any other ideas?
Comments
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Try this:
- drag the 1P app to the trash (don't use any app cleaner tool, which would try to delete files you need to keep);
- empty the trash and reboot;
- re-download and re-install 1P.
If you follow that procedure as outlined you won't lose any 1P data.
Stephen
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Worked perfectly. Thanks Stephen_C!
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Hi @mattmanatl
I'm so glad to hear that @Stephen_C was able to get things sorted out for you - thanks for letting us know!
Since this particular issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support+forum@agilebits.com - we're here for you. :)
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