Won't install browser extensions for chrome

PTE
PTE
Community Member

message "there was an error installing the chrome extension - retry or contact us" Several attempts - same message.

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @PTE,

    I'm sorry you're having trouble installing the 1Password extension in Chrome!

    We've seen that error message happen when using an outdated version of Chrome, or when there is a missing Downloads folder (even if Chrome is set to ask where to download each time). For steps to solve that problem, please see this post.

    Please let us know how it goes and if you still need help with that. Thanks!

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