Unable to lock out after timeout

cisconet
cisconet
Community Member

Hi,
I had just purchased 1Password for Mac via Mac Store.
I am using it on a Macbook Pro with OS X 10.10.2

I had encounter problem in which the program does not "Auto" lock even i had set the timeout to be 1 min. After 10 mins, when i return and open the program, it opens straight away without prompt for Password.

Pls advise.
Thanks!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    On the assumption you're using 1P4 or 1P5 what are your settings under 1P > Preferences > Security, Auto-lock? Note the "timeout" to which you refer means the computer must be completely idle for that period.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @cisconet,

    I've just tested the Lock after computer is idle for X minutes and while setting it for a one minute consistently requires a few more seconds, setting it for two (and I assume greater) is pretty close to the 2 minute marker. As Stephen_C says, your computer has to be completely idle for that timer to work, not just the 1Password application. Does that explain what you're observing at all?

  • cisconet
    cisconet
    Community Member

    Hi Support,
    Thank You Very Much. The issue is resolved.
    Cheers!

  • You're welcome! :)

    Please let us know if you have any other questions. We're always happy to help!

This discussion has been closed.