Missing attachments in Secure Notes
1Password 5
Version 5.1 (510035)
Agile Web Store
I wanted to view some old attachments I had attached to secure notes and they are no longer there. The filenames are listed, but you can't see the icon or click on the name to view the file. I can see some I recently added (within the last month) but I can't see older ones. The same thing is happening with my iOS app. This isn't very encouraging since I have old receipts for valuable items attached to secure notes with serial numbers and also photos of the item.
Comments
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It will help people to understand what is happening if you tell us:
- what version of 1P for iOS you are using on your iOS devices;
- what method you use to sync your 1P data between your Mac and your iOS devices.
Of course, 1P for Mac will have been making automatic daily backups so I suspect there is in any event a way to retrieve items if that's necessary.
Stephen
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iOS is 5.2.1
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Thanks! I did a restore on the Mac version, then did a sync with dropbox to capture recent updates. I then did a wifi sync with my phone and everything is now back on both.
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Hi @AtomicPunk,
Sorry we didn't make it to your thread until now. It looks like we got here too late and that @Stephen_C has managed to guide you to a satisfactory resolution. Great to hear everything has been recovered and of course apologies this has happened.
If you have any further issues do please post.
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