JSON parse errors ever since reinstall of OSX [moved to email for troubleshooting/resolution]

tofagerl
tofagerl
Community Member
edited April 2015 in Mac

I reinstalled OSX last week in preparation for a new project, and ever since I've had the console fill up with these errors:
04.04.15 12.55.00,004 2BUA8C4S2C.com.agilebits.onepassword-osx-helper[340] 510027 [AGILEKEYCHAIN:0x7f85bd120510:<OPAgileKeychainObject (0C80E6062DC9705267665D23CA3F2D77) 0x7f85bd2f7ed0>] E decryptWithProfile: | Failed to parse JSON with error : Error Domain=NSCocoaErrorDomain Code=3840 "The data couldn’t be read because it isn’t in the correct format." (JSON text did not start with array or object and option to allow fragments not set.) UserInfo=0x7f85bd392310 {NSDebugDescription=JSON text did not start with array or object and option to allow fragments not set.}

There are about 60 of them in a row, and they repeat about every 30 seconds in system.log

Would prefer they went away...

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @tofagerl,

    That's a new one to me. I think this is one of those instances where we head straight to requesting a diagnostic report.

    I would like you to create the following Diagnostic Report.

    Then attach everything to an email to us: support+ forum@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once you've sent the Report a post here with the ticket ID will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

  • tofagerl
    tofagerl
    Community Member

    I have now done that thing. Should be timestamped nowish.

  • sjk
    sjk
    1Password Alumni

    Hi @tofagerl,

    Thanks for your email with the report, which took a bit of extra digging to find but we've got it okay. :)

    Someone from our support team will look that over and follow up with you again directly through email as soon as possible.

    ref: EAL-64929-586

  • tofagerl
    tofagerl
    Community Member
    edited April 2015

    Oh, no! If only you knew "Regular Expressions/"
    https://xkcd.com/208/

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    We tried it once but something broke the database...

This discussion has been closed.