Can't upgrade from version 4.4.1 to 5.1 because mavericks isn't supported
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Hi @mokkol,
4.4.3 is the last update to 1Password for Mac that's compatible with Mavericks, and you can download it for free from the Legacy section at the bottom of our Downloads page. This version should run smoothly on Mavericks, your license will never expire, and we, the support team, will always be here to help you with it.
1Password 5 is a free upgrade for 1Password 4 license holders, so when you're ready to upgrade to Yosemite, 1Password 5 will be waiting for you. Are you having any specific problems running 1Password 4 on Mavericks?
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I understand Yosemite has all kinds of fancy do dads for developers to write code with, but it looks like a cartoon OS to me and I am very displeased that so many developers are making their software Yosemite and up only. By the way, I will NEVER be upgrading to Yosemite, however I'm pleased that AgileBits is continuing to support some of the older versions of 1Password that do work with Mavericks.
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We continue to keep available and support 1Password 3 so users of 1Password 4 are safe for quite some time yet :smile:
In terms of updating a Mavericks and Yosemite branch, sadly the issue is of pragmatics and resources. 1Password 4.4.3 will continue to run and behave as it always has in the past and we will do our best to assist with any queries but software updates are unlikely. Maybe you'll find the successor to Yosemite more to your liking at which point you can check out 1Password 5 or indeed a newer version should one exist. The fact is if we don't keep up with Apple's current OSes and the new features we have plenty of customers that would show their disapproval there too, it's a Catch-22 situation. To give you an idea, we had support requests for 1Password 5 before I had even woken up and downloaded Yosemite. I literally had to go away and update my OS and 1Password just so I could answer those queries :tongue:
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IMHO you shouldn't declare an OS X version as legacy before Apple does. I really liked the 1P 5 release but had to go back to Mavericks because of other problems, and, frankly, I don't see any technical reasons not to support 10.9 - you only have one platform less to ask user questions ...
My problem with this is: In 1P 4.4.1 more often than not when I copy a password and try to paste it to a login screen, website whatever - the password didn't get copied to the clipboard and I have to go back to 1P and copy it again. - That was gone in 1P 5. Any chance that you fix it in 1P 4?
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Hi @Scchelmenzunft,
I don't believe the decision to move to Yosemite only was taken lightly and I have no doubt there was a long discussion about the benefits any Yosemite only frameworks would bring and the implications of doing so. When we released 1Password 4 it was Lion and higher for the same reasons. From a personal perspective, many of the software companies that I've purchased from have made similar decisions in the past. OS X Lion was a big one and I have a number of programs where their current version is Yosemite only. Obviously that doesn't apply to all and it may be our selections of applications have little in common.
When development spans incompatible versions of an operating system the complexity jumps up. For example there are a number of fixes in 1Password 5 for Mac based on bug fixes by Apple. So something we were doing in Mavericks to account for a particular bug then started misbehaving in Yosemite which was resolved by removing the original fix. This is where the resources and pragmatics statement comes into play. For smaller companies, maintaining support could slow down development enough that they have to make a tough call.
I'll go back and test 1Password 4 for Mac as I don't remember there being a problem with the clipboard (emphasis on the word remember is important here :wink:). Is there anything you can say about it that might help reproduce the issue? I'm assuming the Clipboard settings in the Security tab of 1Password's preferences isn't a factor here of course.
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