5.3 Does not open on Mac Air early 2014 Yosemite [Resolved: reinstall]
Hi,
After the 5.3 upgrade, 1password does not open on my Mac Air. I tried downloading a version but continue to get the same error.
"Check with the developer to make sure 1Password 5 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Click Report to see more detailed information and send a report to Apple."
Not sure what's up, does anyone else have this issue?
Comments
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Please try this:
- Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
- Empty the trash and reboot.
- Re-download and re-install 1P.
I think you'll find that will solve the problem.
Stephen
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Hi @jsmickey88,
Please let us know if you have any further issues but Stephen_C's post should get you sorted out :smile:
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Huge help! Thank you, @littlebobbytables and @Stephen_C.
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Also, it shows how well-built 1Password is -- I've never had even a slight issue before and had no idea what to do! I definitely panicked a little bit -- in a few months this program has become CRITICAL to me. Thank you for helping create such an excellent program.
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Hi @jsmickey88 ,
I'm so glad to hear that @littlebobbytables and Stephen were able to get you sorted out. Thanks for letting us know (and for your kind words about 1Password!)
Since this particular issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support+forum@agilebits.com - we're here for you. :)
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