tried to download 1password 5 but it keeps quitting and now 4 is no longer on computer.

CFH
CFH
Community Member
edited April 2015 in Mac

Originally purchased on your site, I have my key info, now I need 1password 5 for mac, pc and android. What do I do? Running newest platform for mac

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @CFH,

    I found your license info, and it looks like you have a license for 1Password 3 for Mac that you bought in 2010. To upgrade that to 1Password 5 for Mac, visit our Upgrade Store and enter your license code to see your upgrade discount and license options. You can choose to upgrade to the Mac + Windows bundle to get licenses for both of those versions.

    1Password for Android works a bit differently as it uses a "freemium" pricing model. It's free to download, and all the premium features are free to try for 30 days. After that, it will switch to being a reader client for your data, and the premium features can be unlocked with an in-app purchase. 1Password 4 for Android is available through Google on the Google Play store.

    I hope that helps, but please let us know if you have more questions. Thanks!

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