Apparently my "1 Password" was updated yesterday - 6.0.1 It now "opens" but does not "fill"
The update was automatic from the Apple apps store on my Mac. Now, on any login, the website "opens" but does not "fill." All is working normally on my other devices, and sync still works via iCloud.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:diagnostics
Comments
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Hi @Norm_sigalet,
I'm sorry to hear that you're having trouble with 1Password since the update. My first suggestion would be to reinstall the browser extension:
- Delete the existing 1Password browser extension
- Restart your browser
- Grab a fresh copy from our extension download page.
If 1Password is still misbehaving after this, here's some of the details that will help us track this down:
- What is the version number of your operating system (for all computers and devices)?
- Which browser are you using and what is its version number?
- What is the version number of your browser extension?
- Are you seeing an error message from the browser (or the extension) when you try to fill?
The more detail you can provide, the more quickly we'll get this straightened out. :)
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Thank you, you have solved the problem.
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Glad to hear everything worked out for you.
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