how to reset the primary vault Password to unlock it ?
Comments
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Hi @Pavans,
Thanks for taking the time to write in. If you know the Master Password for the 1Password data on your device, but not the password for the data in iCloud, you can erase the data from iCloud and then sync fresh:
(iOS) How to remove all 1Password data from iCloud
Instead if it is the Master Password for the data on your device which you do not have, please see this guide instead:
(iOS) My Master Password is not being accepted. What should I do?
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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Hi bwoodroof,
Thanks much for the quick and timely help provided by you, it resolved my problem, after erasing the iCloud data and then sync with iCloud is working fine, thank you very much, but I have one more small query that, how to know the password for the data saved in iCloud I mean for the primary vault password, because after erasing the iCloud data and then syncing I did not configure any primary vault password and it did not prompted to configure it.0 -
Hi Ben,
Sure, thank you for the update.
Thanks for all the help provided :)0 -
You're most welcome. If we can be of further assistance, please don't hesitate to contact us.
Ben
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