Reset phone, passwords gone, how do i import from 2nd device, mine is primary

kcaff46
kcaff46
Community Member

I needed to reset my phone. Once all the apps were installed and restored from my backup, all of my data in 1Password was gone. I sync with another device and the data is there. My phone is the primary device. How do I transfer the data from the 2nd device back to mine? thanks,


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Referrer: forum-search:Reset phone, passwords gone, how do i import from 2nd device, mine is primary

Comments

  • Hi @kcaff46,

    Thanks for taking the time to write in. What operating system does the 2nd device run? And what sync method (iCloud, Dropbox) were you using to sync them?

    Please let us know.

    Ben

  • kcaff46
    kcaff46
    Community Member

    both devices are iPhones and I sync using dropbox

  • Great! In that case you should be able to simply set up Dropbox syncing again:

    Sync with Dropbox | 1Password for iOS

    Please let us know how it goes. Thanks!

    Ben

  • kcaff46
    kcaff46
    Community Member

    everything worked, thanks

  • You're very welcome! If we can be of further assistance, please don't hesitate to contact us.

    Ben

This discussion has been closed.