Boy, this is distressing . . .

Riqiv
Riqiv
Community Member

Just spent $65.00 on 1Password and have entered 3 items on my computer and can't view them. And yet they've synced to my iPhone and I can view them there.

On iMac I go to "all items" and it is blank!!!

That's about as un intuitive a start as I can remember with any app.

Also, is there any email support?


1Password Version: 6.2
Extension Version: Not Provided
OS Version: 10.11
Sync Type: Not Provided

Comments

  • Riqiv
    Riqiv
    Community Member

    Never mind, it's working now! I wonder why the lag time on my iMac?

  • nathanvf
    nathanvf
    1Password Alumni

    Hi there @riqiv,

    I am not sure what was happening that made it delay in appearing for you. You created the items on the Mac and they disappeared when you did? Or you created them elsewhere and it took a while for them to sync over?

  • Riqiv
    Riqiv
    Community Member

    Thx for checking in.

    I created 3 items on my iMac, they synced over correctly to my iPhone immediately. The backups (on iMac) are saved in a Folder in the User>Library. You would think the app itself would work immediately but zero items showed til about 10 minutes after creation. I thought maybe 1Password was saving to iCloud and not the app itself.

    It's working now . . . very odd!

  • Megan
    Megan
    1Password Alumni

    Hi @Riqiv,

    I'm glad to hear that it is working! And I hope that 1Password continues to behave perfectly for you from now on. However, if you notice anything else odd, we're here for you and we're always happy to help. :)

This discussion has been closed.