Unable to save Emergency Kit using desktop client
Using the desktop client in macOS, I am able to save the Emergency Kit. After it generates and I click on the View button it prompts the following message. I have Adobe Acrobat but it does not allow me to select the program.
I logged into the website and generated and saved my kit that way but I shouldn't have had to go this route. You may want to look into this. On a minor note I'm also not able to update my profile pic in the desktop client.
1Password Version: 6.5.3 (653000)
Extension Version: n/a
OS Version: 10.12.2
Sync Type: iCloud
Comments
-
Hi @DasPike,
Sorry you've had trouble saving your Emergency Kit. Can you describe how you're doing this?
Using the desktop client in macOS, I am able to save the Emergency Kit.
There's currently no way to do that directly with the 1Password for Mac app.
I logged into the website and generated and saved my kit that way but I shouldn't have had to go this route.
Unless you've discovered some other method I'm unaware of, that's still the only way to generate and save it. :)
On a minor note I'm also not able to update my profile pic in the desktop client.
That's correct; it has to be done using the 1Password.com web app. We hope to add more capabilities for updating 1Password account profiles directly from our desktop client apps.
0 -
Thanks for the quick reply! Of course now I can't remember what I did and replicate the issue but I do remember it being the Quests to Conquer section that led me to it. But not the QtC section on the website, I found it somewhere else because the dialog box was not in the upper right corner. No matter, if I am to replicate it again I'll let you know. Thanks again!
0
