Restarted MBP, Now 1PW Mini (and 1PW) Crashing!

SDSLLC
SDSLLC
Community Member
edited March 2017 in Mac

I restarted my MBP today and now 1PW Mini is crashing and I can't even access 1PW any longer. (I am syncing with dropbox, not iCloud. I saw the other person that was having a problem with iCloud so that can be ruled out I hope).

1Password v6.5.3 (according to the .app file since I can't open it to verify)

MBP 15" Retina (Complete details in screenshot below)

Please help,
Travis

Comments

  • SDSLLC
    SDSLLC
    Community Member

    Just sent a diagnostic report and a console log. I'm just a little concerned about this.

    Is there another way to access my passwords? I'd like to have a backup plan if this happens again. I literally have over a thousand and they're kinda important for business, etc.

    Thanks again

  • SDSLLC
    SDSLLC
    Community Member

    Support ID is [#ZDW-33816-814]

  • danco
    danco
    Volunteer Moderator

    6.5.3 is the key.

    Make a manual upgrade (NOT an automatic one) to 6.5.5 and all will be well. See https://blog.agilebits.com/2017/02/19/1password-for-mac-6-5-5-manual-update-required/ and later posts in the blog for an explanation.

  • SDSLLC
    SDSLLC
    Community Member

    Woohoo! Thank you. That worked like a charm!

  • danco
    danco
    Volunteer Moderator

    Actually 6.6.1 seems to be the latest. But now you've got past the roadblock, 1PW should tell you about updates.

  • ag_kevin
    ag_kevin

    Thanks for the assist, danco.

    Cheers,
    Kevin

This discussion has been closed.