why is my account frozen when I paid so much for the app!
account frozen and paid at least 65 for the app. WHY!? iPhone and MacBook
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Referrer: forum-search:my account is frozen and I paid a ton for this app!
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You have (like a great many other people) unintentionally signed up for a Subscription Account but have not supplied your credit card info to continue paying after the 30days trial expired.
Agilebits support will help you get back to a licensed version, unless you decide to stay with the subscription, which I personally recommend. If you do decide to stay subscription and if you bought the full license recently they may refund all or part of it.
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Hi @andyanderika - I'm sorry for the confusion. I see that you previously contacted us by email, so I replied there. We potentially need to discuss account options and we prefer not to do that on the forums for privacy reasons. Please reply to my email at your earliest convenience. :)
ref: SGJ-38526-852
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