Deal Breaker!

rwscull
rwscull
Community Member
edited August 2017 in iOS

Why is there no option to add your own categories? I purchased the Pro Version because of the added categories. The added categories are extremely limited and there’s no option to add your own. Who came up with the categories? I mean “Outdoor License”? How about Insurance or Medical? With all the categories that could have been added this is the best you could come up with? I don’t want to put everything in secure notes. For an app that costs this much that is completely unacceptable. I would have never made the purchase if I knew about the category issue. I’ve been ripped off. I’m requesting a refund from Apple as soon as I receive my invoice.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @rwscull: I'm sorry to hear that. I don't think that ten dollars or so is unreasonable for the full version of 1Password for iOS with the Pro Features given all that it does (especially saving and filling), but if you had expected that you could make any category you wanted I can see how you might be disappointed. 1Password has a lot more to offer than templates for storing data, but you can absolutely pursue a refund through Apple if you're not satisfied. We'd like to offer custom categories in the future, but it's not something that's possible right now and we don't promote 1Password as including that. Personally, I have my medical and dental information under "Memberships". Are there other features you were hoping for, or was that the only one that stuck out to you? Thanks for taking the time to share your thoughts with us!

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