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Remove account in IOS

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supermch
supermch
Community Member
in Memberships

Hi,

I wanted to reset the secret key so I did that on my computer but now when I login on my iPhone it tells me that the login is incorrect, I tried re-adding the account via the QR code but it says that this account was already added.

Is there a way to remove my account and re-sync?

The only options I see are to reveal my secret key or display the QR code. No option to remove account so I can re-scan a QR code, nor to even type the secret key manually.

Thanks,
Michelle

1Password Version: 7.0
Extension Version: Not Provided
OS Version: 11.1
Sync Type: 1password

Comments

  • supermch
    supermch
    Community Member
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    I figured that that if I uninstall and then install it clears the account binding. Although it would be nice if I could just remove the account.

  • Meek
    Meek
    Options

    Hey @supermch,

    Glad to hear that you managed to figure it out!

    If you are signed into only a single account in 1Password, then the easiest thing to do is uninstall and reinstall it (although there is a way to reset things from Advanced settings as well).

    With more than one account signed in (for example my Family account and the AgileBits team account), there is a way to simply sign out of one account.

    Let us know if there is anything else we can help with!

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