1password on Mac says I'm a subscriber; 1password on ios is trying to sync to icloud

jayb3369
jayb3369
Community Member
in iOS

My ios and osx vaults are not synched because the ios version wants to use icloud and the macbook sees me as a subscriber. How do I tell ios that I have a subscription to 1password?

1Password Version: 6.8.8 and 7.0.6
Extension Version: Not Provided
OS Version: 10.13.4 and 11.3
Sync Type: subscriber

Comments

  • Ben
    Ben

    Hi @jayb3369

    To do so I'd recommend starting fresh: Uninstall 1Password for iOS and reinstall, and upon reinstallation select the option to sign into your account. That should do it, but if you're still having trouble please let us know. :)

    Ben

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