Family account initiated by mistake
I recently signed up for a 1P personal account but, for some reason I can't remember, when I started the process, I initiated a family account and entered a family name. I then realized my mistake and went back and created a personal account. Now, I'm receiving mail asking me to verify the account that I didn't finish setting up. Since the new personal account works fine, I figure I should just ignore these messages but I would prefer deleting whatever stub I created by mistake. How can I do this?
1Password Version: 7.0.7
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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@EllenH: If you never finished setting up the account (you would have had to confirm your email address and create a Master Password) and didn't setup billing for it, there's nothing else you need to do; strictly speaking, you won' have any account. So you can safely ignore the reminder email you received. If you did setup the account though, be sure to email us at sales@1password.com from the email address you used to register so we can help you get that sorted out. If you'll post the Support ID you receive here I'll be happy to look into it. Either way, have a great weekend! :)
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No, I did not finish setting up the account, so I'll just ignore the reminder. It's just that I dislike leaving cruft behind me. Thanks.
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No worries. If you didn't setup the account and save something there, there won't be any data or account to save it in. Cheers! :)
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