Microsoft Edge one password won't install. Keeps saying im not connected to the internet

I installed the One Password app on my windows 10 pc. I want to install the browser extension for Microsoft Edge. Every time I try and install the extension from the app store it says I'm not connected to the internet. But I am connected to the internet. Does any one know how to make it work?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Microsoft Edge Extension

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @raward87,

    I am sorry to hear you bumped into troubles!

    Am I right to understand that you see the following error every time you open Microsoft Store on your computer?

    If so, do you see any additional error codes below this message? Please let us know. Thanks! :+1:

    Cheers,
    Greg

  • raward87
    raward87
    Community Member

    It says "It doesn't look like you are connected to the internet. Please check your connection and try again." The error code is 0x800704cf. I was able to install the one password program from www.onepassword.com/downloads But I can't seem to get the browser extension to install.

  • Greg
    Greg
    1Password Alumni

    Hi @raward87,

    1Password extension for Microsoft Edge is available in the Microsoft Store and it sounds like you are having troubles with it. I have found a similar issue in the Microsoft Community forum here, so please check the reply from Carlos, who is Microsoft Agent, and let me know if the issue remains after those steps.

    Thanks in advance!

    Cheers,
    Greg

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