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Forum Discussion
MelanieIs
2 years agoNew Contributor
1Password 8 and the Safari extension are not unlocking at the same time
I know there are a lot of posts for this one, but I’m having the worst day at work because I cannot get 1Password to work with Safari. I have tried uninstalling and reinstalling. Even when the browse...
MelanieIs
2 years agoNew Contributor
Thank you. I have been trying this ^ all day.
Does not work.
Have also uninstalled both the extension and the app, reinstalled both. Have restarted computer. Nothing works.
I wonder if there is some conflict between accounts? I have a ‘home’ account but recently created a ‘work’ account, with a limited set of passwords in one shared vault. The MacOS app is logged into the ‘work’ account (which is good: this is what I want), but when I right click on the browser extension, I can enter settings (in Safari) which show that is signed into my ‘home’ account. There is an icon there that says ‘locked’, but when I click it and log in, there’s no way to remove that account or unlock that account in the browser. Maybe that’s the problem?