1Password 8 for Mac Pre-release Feedback

Hi Joe! 👋

It's great to hear from you. It's been too long since we've met! 🤗

Thanks for reaching out and thank you for composing such a detailed list. This is really good stuff! I'll answer a few of the more specific things and share your feedback with others as well.

Electron: I agree. 😘 I keep telling everyone that 1Password 8 is the best version of 1Password I've ever used and the disbelief is incredible to see. Thankfully many have tried for themselves and gotten over their initial disbelief.

Safari: Regarding having the Safari extension separate, I agree having a single install is better but this change is being driven by a new approach Apple is using where Safari extensions must come from the App Store. Specifically they must be signed by Apple. This gives app review the ability to help strengthen the security of extensions so I totally see why they wanted to take this approach. Since we also have a website version that we want to continue supporting, we needed to ship a separate Safari extension in the App Store. Thankfully once it's installed it's pretty smooth sailing. The only time I find it gets in my way is when I use Alfred to launch Safari and sometimes I'll launch 1Password for Safari by accident. Adding it to the Spotlight Privacy tab solved this issue and along with automatic App Store updates I don't find it that big of a burden.

Accounts: Yeah I think 1Password 7 would only show the frozen banner if any of your accounts were active. If I remember correctly we did this primarily to keep things as simple as possible. Showing the message for specific accounts makes more sense in my mind personally though so I'm happy for this change. And now with a shared code base in Rust I don't mind having a bit more complexity in a few places. 🙂

Account Setup: I go back and forth on this one myself. Accounts feel like a lot more than simply a preference and having a separate window for them gives us a lot more room to breath and flexibility. I can totally see how they would be good to have in the Preferences window as well. I suspect we both go there primarily based on muscle memory and am taking a wait-and-see approach to see if that believe is correct or not.

*⌘\*: I could write an essay on this one. 🙂 I suspect my RSI will flare up before I'm able to do it justice so I'm just going to say that the behaviour of ⌘\ always felt inverted to me. The default (imo) should have been to prompt and ⌘⌥\ should have been the one to fill automatically. To me the option key should have been needed to do the more advanced thing (fill automatically). Along with the contortions required to make ⌘\ work on non-US keyboards, changing the shortcuts is something we discussed many times over the last 15 years. We thought what better time to experiment then now. We'll see how it turns out but personally I've found the new approach grew on me pretty quick.

Autofill Performance: This is something we've been wrestling with for a while. Having separate processes communicating over new APIs is a challenging experience and one that we've been used to over the last 15 years. We'll get there and from the sounds of it, the team included some goodies in the last update. Super happy to hear that it's helped!

Touch ID and AppleWatch: Super happy to hear the new update helped there. @mitchcohen worked with @nickmcguire on this for a while to polish things out here. They'll be glad to hear you noticed. 😍

Reveal Password: You can use ⌘R to reveal the passwords. The challenge with the option key was you could inadvertently reveal a password while using another keyboard shortcut. Depending on your location this might have disastrous results. With that said, the ⌥ key was so popular that we added a preference for it specifically underneath the Security tab:

Search: Thank you for giving the new approach a try! I too find myself wanting to do more focused searching like you describe. Improvements here are planned and actively being worked on.

Duplicates: Glad you sorted this out. I wonder if 1Password 7 had these hidden from All Vaults? 🤔

Categories: Damn. I was hoping you were going to say you loved the change as much as I do. The sidebar always felt too cramped to me and having the different modes to switch between vaults and the rest confused me frequently. Having categories as a filter directly on top of the items being filtered felt perfect to me and I love it. When I discussed your feedback with @mitchcohen (our product lead) he mentioned he'd love to have a call to go over your list and learn more. If you're open to that I can connect you two.

Feature Parity: Hopefully you can discuss this more with Mitch on your call but from my perspective I've never had a need to scan a TOTP QRCode from anything but a website, so having it in the extension felt like the perfect place. I do like to have multiple ways to find the same functionality, however, so I personally would be open to making this possible from both.

Autofill prompt: Do you mean the prompt that opens up after filling a Credit Card or Identity from the inline menu? We added this to prevent malicious websites from tricking you into filling them without your knowledge. I'm not a huge fan myself but was involved with the change enough to know that it unfortunately is required. At the very least though I'd love to make this once per top level domain (eTLD+1).

Credit Card fill on iOS: Have you been using our new 1Password for Safari on iOS extension? I think you'll find exactly what you're looking for there. 🙌

Extension icon: I was just talking with @danvpeterson about this. I believe he was at the table with us at Mel's that day during WWDC in San Fransisco so y'all have already met. I'll make sure he sees your feedback.

Autofill Email for new logins: This would be great. It's something we'd like to do for sure. I'm not sure if you've seen but we have the ability to fill usernames, passwords, and one-time 2FA codes all automatically with a single click, even when they are spread across multiple pages. Internally we call this our fill session manager. I'd love to see us extend this to include registration forms that are spread out over multiple pages.

Sort Autofill by last used: I'll be honest with you Joe: this would drive me completely nuts as I find alphabetical listings so much easier to reason about. When item sort orders jump around without explicit reasons why, my head always hurts. Now with that said, I suspect you feel the exact same way when they don't. 🙂 So this sounds like a great preference to have. I'm curious: would you expect this ordering to sync across all your devices? If it didn't would it cause you as much pain as it does me?

Moving Items between Accounts: Moving items between accounts should absolutely be possible, even when the source account is frozen. Unless we have a bug you should be able to drag them to a vault on the sidebar, or, use the Move feature within the location bar above the item:

Thanks again for sharing all this great feedback, Joe! And while I don't know how to make it happen, let's find a way to have lunch again at Mel's Diner. 🤗

Take care and stay safe,

++dave;
1Password Founder