Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
1password extension crashes Safari on iPad
Hi there,
Please see subject. Once I enabled the extension, Safari started crashing with in 1-2 seconds of launch. Except in Private mode, where it is disabled.
1Password Version: 8.10.24
...
Trevor_1P
1Password Team
1Password TeamHi andriso 👋
I'm sorry that you're experiencing an issue with 1Password crashing in Safari on iOS. The team and I are here to investigate this situation and get it resolved. You mentioned that you sent some diagnostics to support@1password.com. After doing so, you should have received a reply from our assistant, BitBot, containing a support ID in the subject line that looks like [#ABC-12345-678]. To help me locate those diagnostics, could you reply back with the support ID you received?
In the meantime, to help me to further understand what you're experiencing, could you confirm whether or not you're seeing any error message when 1Password crashes in Safari on your iPad? If so, what does the error message say?
Looking forward to your reply!
-Trevor
