Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively. Have toggled on and off the "Allow in the background" setting in System Settings->General Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID BEYOND frustrated at this point. I just want to use TouchID on my browser extension! 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 Browser: Safari

This is not an update problem ... it is actually a problem with the code-signing certificate for the 1Password Safari extension, which expired sometime earlier today. The expiration of the certificate has caused the main 1Password application to deny attempts by the Safari extension to connect with it. Hopefully this will be fixed soon!!! Issuer: CN=Apple Worldwide Developer Relations Certification Authority, OU=G5, O=Apple Inc., C=US Validity Not Before: Aug 2 16:38:08 2022 GMT Not After : Aug 31 16:25:53 2024 GMT

I have the same problem. Must be a bug. And somehow the bugs in 1Password are getting more and more frequent.

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open. When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.] 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: 14.6.1 (23G93) Browser: Safari

I just recently had an update (at this point with your lovely track record of updates and issues lately I am going to be turning off auto updates once I get a working version again. that or I may start looking for different software.) and I have two issues happening: The 1Password for Safari is constantly asking me for my passsword After a reinstall of 1Password for Safari it will not connect to my local app that is open and unlocked. It is asking me to connect to 1Password website with my credentials instead of using the local app (for which I have the options in the app to "Connect with 1Password in the Browser" and in the extension (Integrate this extension with 1Password desktop app) 1Password Version: 8.10.40 Extension Version: 2.27.1 OS Version: macOS 14.6.1 Browser: Safari

Hi DiovanLuidi & elkodsi , We have identified the connection issue happening between the 1Password for Safari web extension and the 1Password for Mac desktop app. Currently, 1Password for Safari has to be unlocked separately from the desktop app due to the issue. I'm sorry about the inconvenience and confusion it caused. Our developers are looking into the issue so hopefully, a fix will be patched soon. Meanwhile, the connection should be working in other supported browsers, such as Chrome, Edge or Firefox. -Kevin

1Password for Safari not communicating with the desktop app [FIXED]

1P_Dave
Moderator
6 months ago

Hello folks,

I'm sorry again for the frustration caused by 1Password for Safari not integrating with the desktop app, causing features like Touch ID, Apple Watch unlock, and shared lock state not to work. We recently released a new update to 1Password for Safari where we’ve fixed app integration. If you haven't updated yet then follow the steps in this guide (which will also tell you how to keep automatic updates turned on):

How to keep 1Password up to date in your browser

If you still have trouble using 1Password for Safari after updating to version 8.10.44 then please let us know by creating a new thread so that we can investigate the specific issue on your device further. 🙂

-Dave

ref: dev/core/core#32387
landsman
New Contributor
6 months ago
Now I see that there is an update available for the Safari extension from yesterday.

Can I set it to update automatically please? It makes sense to install it together.

Alternatively, at least throw me a modal alert that I should do this, otherwise it won't work well (set up minimal supported version of Safari Extension in macOS app & detect the current vs. latest).
landsman
New Contributor
6 months ago
This drives me crazy. It was working in the past but after the latest updates, it simply does not work. I have to manually write the password to the Safari Extension, even if I have macOS unlocked and open.

Please fix this.

1Password Version: 8.10.44
Extension Version: 2.27.1
OS Version: macOS 14.6.1 (23G93)
Browser: Safari
BenBob
Occasional Contributor
6 months ago
ag_tommy - thank you so much - that fixed the problem!
stein
New Contributor
6 months ago
Glad it work out. TY.
VirgilBoy
Contributor
6 months ago
Thanks much kevin_li . I've made a couple quick tests and it seems to be working properly again!
DavidB
Contributor
6 months ago
kevin_li

After the update, 1Password for Safari works fine for me -- thanks for your help in this.

David
1P_Tommy
Moderator
6 months ago
That's good information sfiske For anyone following along once a newer update is released to that channel you can update once again. The other option would be to wait.
sfiske
New Contributor
6 months ago
I was using the TestFlight/Beta version of 1Password for Safari app, which had a lower version number than the production version. When I updated to the Production version in the App Store, it started working again. For those of us using the beta version, maybe you could update the TestFlight version to match the Production version?
WayneV
New Contributor
6 months ago
Hi 1p_jac

The updates fixed this issue for me. All works well now. Thank you
Wayne