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Bakj's avatar
Bakj
Occasional Contributor
2 years ago

1Password for Safari on iPad not working

Hi, when I click on the 1Password icon in the toolbar of Safari, it just gives me a spinning wheel and then says « oops, something went wrong while loading ». I have uninstalled 1Password and reinsta...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Bakj

Are you running a beta version of iOS/macOS on your devices? For the desktop Mac please try these steps:

  1. Open Safari.
  2. Click "History" in the macOS menu bar and select "Clear History" to clear all history.
  3. Once that's done, restart Safari by clicking Safari > Quit Safari. Then re-open Safari.

On the iPad follow the steps in this guide: Clear your cache on iPad - Apple Support (CA)

Let me know if that doesn't work.

-Dave