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rensa's avatar
rensa
Occasional Contributor
5 days ago
Solved

1Password for Safari only works in alternate profile

I recently wiped my macOS user account and set up a new one. My Safari profiles transferred over when I logged back in: I have the default 'Personal' one and an alternate one.

The Safari extension appears to be working fine in the alternate profile, but in the Personal one it doesn't appear in the browser bar, and when I look it up in Safari settings there's no way to enable it. Under the extension list, it says that it's enabled in the alternate profile.

 

If I then click on "Manage Profiles..." it takes me to the profiles tab. But there, only my alternate profile has a tab for enabling extensions: the default one doesn't.

Is there a way I can get 1Password for Safari working on the default extension? I can always copy and paste passwords with the main app, but passkeys won't work without the browser extension.

  • Hello rensa! 👋

    I'm sorry that you're not seeing 1Password in your Personal profile in Safari. The following line, instead of a checkbox, confirms that 1Password is only enabled in some profiles and not others: 


    Try the following steps: 

    1. Open Safari.
    2. Click on Safari next to the Apple logo in your menubar and then click Settings
    3. Click Extensions.
    4. Click on the box with the horizontal line in it next to 1Password for Safari (the box that I've indicated with an arrow in the screenshot above). 


    The line should turn into a checkbox: 


    This indicates that 1Password is now enabled in all of your Safari profiles. Let me know if you run into any issues. 

    -Dave

  • Hello rensa! 👋

    I'm sorry that you're not seeing 1Password in your Personal profile in Safari. The following line, instead of a checkbox, confirms that 1Password is only enabled in some profiles and not others: 


    Try the following steps: 

    1. Open Safari.
    2. Click on Safari next to the Apple logo in your menubar and then click Settings
    3. Click Extensions.
    4. Click on the box with the horizontal line in it next to 1Password for Safari (the box that I've indicated with an arrow in the screenshot above). 


    The line should turn into a checkbox: 


    This indicates that 1Password is now enabled in all of your Safari profiles. Let me know if you run into any issues. 

    -Dave