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passwordsbeegon's avatar
passwordsbeegon
Occasional Contributor
3 years ago

1password is not filling on Edge Version 109.0.1518.70 (Official build) (64-bit)

Recently websites login fields are not filling on Edge. The 1password icon on the password field isn't showing, and if I click the browser extension and autofill nothing will happen. This is happening on multiple websites that used to work fine.

I checked and all password related options in the settings of Edge are off such as autofill passwords, save passwords, etc.

An example website is https://login.salesforce.com/?locale=ca

And I should note if I refresh the page then it works.

1Password Version: 1Password for Windows 8.9.14 (80914009)
Extension Version: 2.6
OS Version: Windows 11
Browser:_ Edge

browser extension
  • Former Member's avatar
    Former Member
    2 years ago

    That worked. Thank you!

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thanks for the prompt response @LMBook151, can you let me know if you can see the 1Password icon in your browser toolbar? Can you sign in and see your items?

    In addition can you give these steps a try and let me know if it improves things:

    1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
    2. Quit Edge by right clicking its icon in the Dock and selecting "Quit".
    3. Open and unlock 1Password.
    4. Open Edge and test if it is working properly.

    Any information would be most useful!

  • Former Member's avatar
    Former Member
    2 years ago

    I use the edge browser on my Mac book and the extension isn’t auto filling any logins.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @LMBook151,

    I'm sorry for the trouble.

    Can you possibly provide me with some specifics on the behaviour you are seeing and what exactly isn't working as expected so I can fully understand and best advise?

    Thanks!

  • Former Member's avatar
    Former Member
    2 years ago

    I've been having this same problem for over a week now. Is there a solution for this issue?

  • Former Member's avatar
    Former Member
    3 years ago

    Hey steph_giles thanks for your answer. My support ID is [#KGI-51612-828]. Hope to hear from you soon.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @jmartsch,

    I'm sorry for the trouble, I hope we can assist over email, please post your Support ID here. Thank you!

  • Former Member's avatar
    Former Member
    3 years ago

    I also experience problems when using the browser extension in latest edge Version 109.0.1518.78 (Offizielles Build) (64-Bit). First time, when I open the browser it works. As soon as I open the dev tools (F12) as I am a web dev, the extension stops working. There are also errors in the console showing up. I tried this with the latest 1Password (2.6.0) and 1Password beta (2.7.0), and it happens with both extensions.
    On first start and with restarted Edge browser the page https://support.1password.com/1password-browser-troubleshooting/ shows, that 1Password is installed, after opening dev tools and reloading this page, it says "1Password is not installed in your browser. Install it now.
    ".
    I will also send an email to support as steph_giles mentioned.
    I am willing to help with debugging, because I need a reliable working password manager.