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Forum Discussion
1Password on my second profile doesn't unlock
On my default profile 1Password is unlocked. I can open it via the toolbar and see sites to auto-fill. On my second profile it is locked. I see the lock icon in the toolbar and it says to open 1Passw...
1P_David
1Password Team
1Password TeamThanks for your reply, alamarco!
If you restart Safari and try those same steps do you still find that the console log doesn't populate and you only see an "Open 1Password" button? Can you reproduce the behaviour and send us an email at support+forum@1password.com with a screen recording of the behaviour attached?
Be sure to mask or remove any sensitive information, but please include the full screen in the video.
As Dave mentioned, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and we can assist you further from there.
-David
