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Forum Discussion
1Password seems to auto lock itself quickly despite my setting
I'm trying to figure out why 1Password seems to lock itself quite quickly on my Mac despite my Auto-lock Security preference being set on Lock after the computer is idle for 8 hours. It feels like ev...
1P_Dave
Moderator
Moderator@asrosen5
Thank you for the reply. The next time that you notice that 1Password is locked please note the time and whether 1Password is locked in the browser, the menubar, or both. Then, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/665331/#Comment_665331
- Your forum username:
Asrosen5 - The information requested above.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
