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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password won't fill in login fields on iOS

iPhone 11, iOS 16.3.1, 1Password 8.10.0. (Though this hasn't worked for at least a year.) I don't know where I can find the 1Password extension version, and I don't have any other extensions enabled....
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @bkendig! 👋

I'm sorry that you're having trouble filling logins into websites using 1Password for Safari. Can you please try the following steps:

  1. Fully close Safari on iOS.
  2. Tap on the Settings app on your iPhone.
  3. Scroll down and tap on Safari.
  4. Tap on Extensions.
  5. Tap on 1Password.
  6. Turn 1Password off and then back on.
  7. Make sure that all of the websites listed on this page are set to "Allow" including Other Websites.

Then open Safari and try to fill a password again. Let me know if you still see the same issue and I can help further. 🙂

-Dave