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Forum Discussion
telephoneman2
4 years agoFrequent Contributor
1PW8 - missing OTP QR code scanner?
The OTP QR code scanner feature is missing. If I click "add OTP" then it just shows a text string field. Nothing else. No Option to scan the Code or paste the QR code Pic into 1PW app
1Password Version: 80200044
Extension Version: 206
OS Version: Not Provided
- snozdopRegular Contributor
dteare Part of the problem may be that people simply don't know it's available in the browser extension, and assume it's been removed completely, as it's nowhere to be seen where it used to be.
There's absolutely nothing in the main app (as in v7 there was a little icon on one-time password fields that it was there), to now tell you it's moved to the extension.
For example, if you're going through the list of WatchTower Inactive 2FA sites in the main 1PW app adding 2FA, it doesn't tell you anywhere that you can use the browser extension to scan the codes.
Even in the extension itself, the option is hidden away in the three dots menu.
Perhaps, for logins of sites where 2FA is available, but not yet setup, there needs to be some prompt or visual cue in the main item details to show you what to do, in both the extension and the main app?
- dteare
1Password Team
Thank you everyone for letting us know this feature is important to you. 🤗
I would like to better understand the use case y'all have in mind for wanting this feature in the app rather than directly in the browser. To me personally I find having the QR Code scanner available directly within the browser to be exactly what I want. I'm already in my browser browsing away when I go to enable 2FA on a site and see the QRCode. All I need to do is open the popup, use the login that is (usually) already selected for me, click the overflow icon, and select Scan QR Code. From there 1Password will automatically scan the code, add the secret to the selected item, and fill the current one-time password into the field.
A quick click to verify the filled one-time password on the site and I'm done. It's super slick. When I compare that to needing to switch apps, there are a lot more steps:
- Switch to the main app
- Search for the login I want to update
- Enter edit mode
- Add a new field One-Time Password field
- Click the QR Code icon (assuming we added it back)
- Help the scanner find the QR Code (i.e. switch apps, scroll to make sure it's fully visible)
- Save the login
- Once again go back to the browser
- Paste the one-time password
This is how I used to do things. It was pretty cool but it was quite disjointed with a lot of context switching. After using the incredibly slick browser-integrated approach I've never looked back.
So I'm curious what is the driving force behind this request to add this functionality to the app. Is it because you're scanning codes that are outside of a browser or are finding the browser integrated approach isn't supporting your use case?
Thanks for sharing.
++dave;
- viswizRegular Contributor
Please add my vote for this as well.
- 1P_PeterG
Community Manager
Done, @Seeee. Thank you!
- Former Member
Please also add me to the tracker list.
- Jack_P_1P
1Password Team
Hi @Flipflip79:
Added your voice as well! :smile:
- Former Member
Want to add my voice here too - this feature is basically crucial.
- Jack_P_1P
1Password Team
- krusnofContributor
yeah bunkers that the QR scanner is not included (still)
- Jack_P_1P
1Password Team
Hi @Frank_Louwers:
I can't make any promises, but I've added your name to the same internal tracker as well. :smile:
ref: dev/core/core#5963