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Former Member's avatar
Former Member
3 years ago

1Pwd8: Open & Fill function does not work?

After I transitioned from 1Pwd, Ver7 to 1 Pwd, Ver8, the Open and Fill function no longer works. I have to Copy/Paste both the PersonID and the Pwd into the App that I am trying to Open. Example, my ...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Thanks for your reply, @gardenburgers, and sorry to hear the issue persists. Could I confirm that you're only seeing this in Safari? If you've tried any other browsers, did they behave the same? Does the 1Password 8 Mac app itself function as expected?

If you haven't already, I'd like you to try the following:

  • Double check that both 1Password and Safari are up to date
  • Restart 1Password
  • Restart Safari
  • Restart your computer

If nothing changes after that, please create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

Thanks and looking forward to getting 1Password working at full speed for you! 😊