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Forum Discussion

pamala's avatar
pamala
New Contributor
3 years ago

8.8 update doesn't work

Since I've updated to 8.8.0, 1Password no longer works. I have the extension installed in Safari, but it no longer auto-fills. I must open 1P then copy + paste. Can you please help? 1Password Ve...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi pamala,

Thanks for upgrading to 1Password 8, I'm sorry to hear the Safari browser extension isn't working as expected! I'd like you to please check the following:

  • In your Applications folder on your MacOS device, do you see an app called 1Password for Safari? If not, you can download it here: Get started with 1Password in your browser
  • When you open Safari, do you see the 1Password icon in your browser's toolbar?
  • In your Safari preferences, under Extensions, is 1Password for Safari enabled?

Let me know what you find and we can troubleshoot further from there. 🙂