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Former Member's avatar
Former Member
2 years ago

added 1password 8 to new Mac mini - can't log in after adding Safari browser extension

I bought a new Mac mini. I installed 1password 8. My iPhone and old MacBook (too old for 1password 8) still let me log into my local 1password apps. I was able to log into 1password 8 on my Mac m...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @PerryDro! 👋

I'm sorry that you're being asked for different passwords on different devices and can't login everywhere. So that I can better understand how you're using 1Password can you tell me the following:

  1. Do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
  2. When you login to 1Password.com do you use the same password that you use when you unlock the 1Password app on your iPhone?
  3. Do you see a "Primary" standalone vault on any of your devices?

I look forward to hearing from you.

-Dave