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Forum Discussion

System's avatar
System
Super Contributor
11 months ago

Apple Watch unlock isn't working

This discussion was created from comments split from: Unable to unlock with Apple Watch.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
11 months ago

Hello testastretta! 👋

I'm sorry that Apple Watch unlock isn't working on your Mac, I've split your post in a new thread so that we can discuss the issue that you're seeing separately. As a start, can you try the following:

  1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch"). (If you don’t see the Apple Watch option in 1Password then skip this step.)
  2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  3. Turn off your Mac.
  4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
  5. Turn on your Mac.
  6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  7. Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").

If that doesn't work, can you share more details of the problem you’re experiencing? Any information you can provide, such as an error message and steps to reproduce the issue, will help me understand what’s going on and work on a solution.

-Dave