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Forum Discussion
thought_police
3 years agoNew Contributor
Apple Watch Unlock not unlocking
Hi
In the Preferences for 1Password I have checked "Unlock using Apple Watch". So when I wish to use a password I go through the procedure to unlock with my watch. The watch does respond with the ...
Jack_P_1P
1Password Team
3 years agoHi @johnnyweb:
In that case, it sounds like we might want to take a closer look at your specific setup. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/128893/apple-watch-unlock-not-unlocking#latest
- Your forum username:
johnnyweb
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!