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Forum Discussion
jasimon9
3 years agoNew Contributor
Cannot get 1P to work on iPhone
I have complained about the difficulties I have with the 1P app on iOS several times. Most of the time I cannot use if and just give up. This is crazy. It should be able to work.
Here is what I we...
jasimon9
3 years agoNew Contributor
Ben,
Thanks for getting back to me.
I checked settings and found the following:
1. Touch ID was on (but I toggled it as you suggested)
2. Lock on Exit was on so I turned it off as you suggested.
3. for the Always Show Lock screen, there was a heading "Always Show Lock Screen", and a sub-item "Password Autofill". That was not enabled so I assumed that was what you meant to enable. So I did that.
Of great concern to me is why when using 1P from within an app, when I unlock it, it often says the vault is empty. Since I was having trouble this morning, I tried again with the Fidelity app. This is what I get:
But when I open 1P on the phone, the vault appears normally.