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Forum Discussion
Can't enable Touch ID or Apple Watch, the checkbox just turns off immediately
This discussion was created from comments split from: Unlocking 1Password via Touch ID on macOS doesn't work anymore.
1P_Dave
Moderator
ModeratorHello jakedeg and Twobelowzero! 👋
I'm sorry that you're not able to turn on Touch ID for 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147691/cant-enable-touch-id-it-just-turns-off-immediately
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#31979
