Face ID Not Working [Fixed. Please see the approved answer for details.]

Same issue here :( Any ETA for the bug-fix version?

Same issue here. Had to reset settings on iPhone because I no longer knew the encrypted iOS backup for Mac. Only way to reset that backup password was to do an iPhone "All Settings" reset, but then that somehow broke 1Password 8's ability to use Face ID. I did restore my iPhone from iCloud and got 1Password 8's Face ID working again, but then it relocked up my encrypted backup on the Mac again with the password I don't know.

So I'm in an endless loop of which thing I want broken. I'm hoping 1Password finds a fix for this. The 1Password app is unusable on the iPhone without Face ID authentication! Like others, I have tried to reset everything.

The Apple App Store allowed me to still download 1Password 7, and now my Face ID works just fine again. I guess until there is a true patch for 1Password 8, I won't be using that version of the app.

I'm beginning to think 1P_Dave doesn't have quite the pull as he used to (or any of the founders for that matter), after taking all that VC money. Guess money doesn't fix everything. They sure found a great way of making it.

Same issue here! please help

As I’ve posted before I suggest that anyone having this problem should send an email to support@1password.com

Once done you’ll get a case number, then you can directly reply to the email for updates.

Then down grade to 1PW7 until a solution is available.

Thanks 1P_PeterG for the update. Since it’s been another week, any update on timeline for this release?

Also, I’ve noticed that not only has Face ID been broken by this bug, but AutoFill suggestions in the keyboard on iOS no longer seems to work either. Does this update fix that?

Just get kick out from 1P7 extension that I used as a workaround vs 1P8 FaceID not working.
Now 1P7 FaceID option doesn't appear anymore and it refuses my password!! Now both extension apps are not working.

Seriously guys you can't be serious. Some people should get a new job 😡

I came back today to see if there are any updates. It has been a long 13 days with this issue. I saw that @lurknomo had posted a possible fix for the issue. I went step by step, but only found out that when I turned FaceID off within 1P, the switch stayed off, and there is no way to click it back on. No biggie, because FaceID hadn't been working anyway.
Please do fix this issue, because I cringe whenever I need to enter a password on my iPad Pro, which is more often then I had taken note of prior to this horrible issue happening.

I upgraded to iOS 16.3 and had to reset all my settings to reset my backup password for encryption. Before doing this FaceID worked without issues and with multiple FaceIDs. Now FaceID won’t work even after reinstalling the app and reenabling FaceID, and even after a hard reset of the phone. I also disabled FaceID in settings for this app and in the app, reset FaceID, and reenabled everything again with the same results

@Agracuta @jbretka As mentioned in my post you can use 1P7 as Safari extension, FaceID works fine and / or not 1P8 as main app. Both 1P7 and 1P8 can work both together.

However that's a work around that is lasting, at least for me, over a month.