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Forum Discussion
Firefox 2.20.2 not working
1P thinks the add-on is not installed. I've removed and re-installed, confirmed Firefox and add-on are latest release, restarted everything. It shows up in the my list of add-ons, but not on the menu...
1P_Dave
Moderator
ModeratorI'm sorry for the delay in replying. Can you install the latest version of 1Password for Firefox from the Firefox Add-ons store:
Then, if you still see the same issue, I'd like to request a console log from your end:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144526/firefox-2-20-2-not-working
- Your forum username: jcender2
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
