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iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]
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I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided
- 1P_Dave
Moderator
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Hello folks,
We've released a new update today which fixes an issue that would cause the 1Password app to crash on the iPad. You can find complete release notes about version 8.10.0 on our website: 1Password Releases
Your iPad will update 1Password automatically if automatic updates are turned on; otherwise, open the App Store app to download the latest version.
If 1Password is still crashing after updating then please let us know by creating a new thread so that we can investigate further.
Thank you for everyone's patience and to everyone who sent in a diagnostics report to help our developers track down and resolve the issue. I'm sorry for the frustration that the issue caused and for the delay in getting a fix out to everyone. This is our biggest iPadOS update ever and includes not only bug fixes but new features like reordering fields and sections in items, the ability to set a default vault for saved items, and improved search. Read about these and more upcoming features on our blog! 😊
-Dave
Resolved with today's update.
- 1P_Tommy
@faustus67
You're welcome. I'm hoping we can get this out to you soon. I know many folks are looking for a resolution. Building a Better, More Useful 1Password is some of the things to look forward to.
- 1P_Tommy
@faustus67
This is a known issue when accessing the watchtower functionality. We're working to resolve this in an upcoming release. If you have another device you can access Watchtower from it and not experience any issues. To resolve the crash now reinstall. Be sure not to use the Watchtower functionality until the issue is resolved. It's filed under id # 18214, if you like to keep up with release notes.
- Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.
ref: dev/core/core#18214
I really want to like iPassword. But it seems to not make it easy. I downloaded the app this morning and am running 1Password 8 on my M1 iPad Pro using iPadOS 16.3. I can sometimes start the apps, but if go to Watchtower and try to list sites under one of the categories it crashes. It also crashes if I try to search for a site with a password or doesn’t search at all. If I restart it a couple times, it continues to crash when I use it then it won’t even start.
I’ve restarted my iPad but it did not help. I then uninstalled iPassword, restarted my iPad and reinstalled the app but this behaviour persists.
Any suggestions much appreciated.
dave
Check out this thread.
https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest
