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Forum Discussion
Is my VPN being blocked?
Hi all, All my traffic goes out through a VPN. As of yesterday, I seem to be unable to authenticate to 1Password. On the Mac App I see a crossed out red cloud. If I use my mobile phone as a hot-spot...
1P_Dave
Moderator
ModeratorHello blah1pblah! 👋
I'm sorry that you're seeing an offline message in 1Password when using your VPN. As a first step, make sure that your VPN is allowing all of the following connections that 1Password needs to operate:
If you're using 1Password for work then check with your IT team to see if they're blocked certain connections from VPNs or other sources.
Let me know how that goes.
-Dave
