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Forum Discussion

stamatgeorge's avatar
stamatgeorge
New Contributor
6 months ago

Issue with 1Password Safari Extension: Unable to Save

I have 1Password 8.10.44 installed and have noticed that the Safari extension is failing to save login details (username, password, email address) on several websites. Despite repeatedly pressing 'SA...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello stamatgeorge! 👋

I'm sorry that 1Password isn't saving your login information. I haven't been able to reproduce the issue here on my end. I'd like to ask you to reproduce the issue one more time and create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave