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CAWwindy1's avatar
CAWwindy1
New Contributor
2 years ago

Need help with sign in to websites .Can you help me ?

When I go to the website from my 1Password account and go to sign in sometimes the sign in box will show the 1Password icon with the lock on it.When I try to sign in the 1Password sign in page will s...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

CAWwindy1

Thank you for the screenshot. I see the following message there:

To keep the Safari extension unlocked, go to Settings, choose Security, then turn on Face ID.

Have you tried these steps to turn on Face ID for 1Password? You can find a guide on how to turn on Face ID here: Use Face ID to unlock 1Password on your iPhone or iPad Pro

-Dave