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Forum Discussion
Offline Items? How do I remove/remediate them?
I'm on 1Password for Windows 8.10.8 (81008024) and I'm seeing a new section "Offline Items" and a Cloud with a cross through it...
The Windows app says "Sync offline items".
The extensi...
1P_Dave
Moderator
Moderator@RebeccaL, @justausername, ShadowXVII, @pgnd, and iamecho
So that we can look into this further, and help you resolve the offline items, the team would like you all to send in a diagnostics report from your devices:
- Sending Diagnostics Reports (Mac)
- Sending Diagnostics Reports (Windows)
- Sending Diagnostics Reports (Linux)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/140803/offline-items-how-do-i-remove-remediate-them#latest
- Your forum username:
username - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in .1pdiagnostics format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
