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Forum Discussion
One annoyance, one problem
I have two issues, one an annoyance and the other a problem.
The annoyance: I suddenly have an emoji of a little, black grandmother with glasses next to my name on my 1Password app on my computer. I can't figure out how to change this to something more representative of me or even nothing. How do I change this?
The problem: Since the last update last week, my Safari extension for 1Password no longer works. It's there but only opens to a big white box with a button that says "Open 1Password". When I click on it nothing happens. This is true, even when 1Password is already open. How do I make it work again? I thought of uninstalling the toolbar and reinstalling it, but it wants to uninstall all of 1Password and not just the toolbar. What do I do to fix this?
1Password Version: 1Password for Mac 8.8.0
Extension Version: can’t find it
OS Version: macOS 12.5.1
Browser:_ Safari
- 1P_Tommy
Moderator
👍
- 1P_Tommy
1Password for Safari is relatively new product that is the companion app of 1Password 8. It is not the older version you may have been accustomed to. It might be that you started using 1Password for Safari when we introduced it. At any rate it's good to know things are working for you.
You may need to log out and back into the app to get the new icon to appear. Correct the icon that is shown is not one that can be selected. What you see is one of the placeholder icons.
- Before logging out and in make sure all of your data is available on https://my.1password.com and ensure you have a copy of your 🚒 Emergency Kit
@statto1927 Above is all my emoji options. None are of the grandma and changing to one of them doesn't change the grandma on my computer's 1PW app.
1P_Tommy As I said, I do have 1PW for Safari enabled and have for years. My screen looks exactly like what you show and, again, has forever. Whatever the problem was appeared to fix itself today, however. Thanks.
@statto1927 I've gone to the Agile Bits webpage a half dozen times, including now. I see My Profile, but the edit button only allows me to edit my name and emoji, it does not allow me to input a pic of my own. However, none of the emojis it shows are of the grandma/little boy. And when I change the emoji, it STILL does not change the grandma/little boy on my computer's 1PW app. No matter what, I get the grandma/kid. Thanks, though.
No problem, been there so happy to help…..
