Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

"Open and Fill" not doing anything at all from 1Password desktop app

There are several previous reports of this problem. For some the web-page does open but the user & pass are not populated. For other, the web-page doesn't even open, which is what I am finding too. ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @RobR_61! 👋

I'm sorry to hear that you're unable to use "Open and Fill" on your Mac. 1Password for Safari is our new version of 1Password in the browser that is designed to integrate with 1Password 8. At the moment 1Password 8 is available in beta and if you're using 1Password 7 you can stick with the integrated extension which should help matters here.

To remove 1Password for Safari:

  1. Close Safari
  2. Open the Applications folder on your Mac.
  3. Drag 1Password for Safari to the Trash.
  4. Restart your Mac.

Then to make sure that the integrated 1Password extension for Safari is enabled follow these steps:

  1. Open Safari.
  2. Click on Safari next to the  in the menu bar.
  3. Click on Preferences.
  4. Click on Extensions.
  5. Make sure that "1Password" is checked.

Let me know if that helps. 😊