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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Quick Access Disappearing After Entering Password

After I type in my password to unlock quick access, quick access disappears, sometimes leading me to type in the wrong application when I thought I should be searching for a password. 1Passwor...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @jonathancohlmeyer! 👋

I'm sorry that you're running into an issue when unlocking 1Password to use Quick Access. I think that I'm able to reproduce the issue when I disable Touch ID unlock and turn off the 1Password icon in the menu bar. Can you let me know if that matches your configuration as well?

If your menu bar icon is turned off and you turn on the menu bar icon then do you still see the same issue? Follow these steps:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click on Settings.
  4. Click on General.
  5. Turn on "Keep 1Password in the menu bar".

I look forward to hearing from you.

-Dave

ref: dev/core/core#17554