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Forum Discussion
more_cowbell
3 years agoOccasional Contributor
Safari Biometrics disabled? [SOLVED]
- 1P_Dave
Moderator
@RDye
I'm happy that biometric unlock in 1Password for Safari is working again for you. 🙂
-Dave
- Former Member
Thanks WorldIRC, your suggestion worked!
- WorldIRCNew Contributor
@RDye some have suggested deleting, rebooting, and reinstalling the app to get it working.
- Former Member
For me 1Password iOS/iPadOS 8.9.7 brought back Safari biometrics on iPad but not iPhone. Both iPad and iPhone are running their respective 16.1 OS’s. Tried rebooting iPhone, turning Face ID on/off, etc., but still no go.
- 1P_Dave
Moderator
@mattb02
I'm happy that everything is working again for you. 🙂
-Dave
- Former Member
1P_Dave thanks for those steps & very fast reply! Can verify this feature works again for me now.
- 1P_Dave
Moderator
@mattb02
We also released version 7.10.0 of 1Password 7 for iOS today with a fix to enable Face ID / Touch ID unlock in 1Password for Safari. Follow these steps to update:
- Open the App Store.
- Tap on your profile icon in the upper right corner and then tap Purchased.
- Tap My Purchases.
- Tap on "1Password - Password Manager" in the list.
- Tap Update.
You'll also need to update to iOS 16.1 if you haven't already: Update your iPhone or iPad - Apple Support (CA)
I hope that helps! 🙂
-Dave
- Former Member
Will 1Password 7 receive this update, or does this mean we are forced to update to 1Password 8 to get this functionality back? It doesn't look like 7 even has a page in the App Store anymore, though idk if it can still receive background updates.
- 1P_Dave
Moderator
.
Hello folks,
1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:
You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988
I recommend that you update using the App Store. You can find our guide on how to update here: How to keep 1Password up to date
You'll also need to update to iOS / iPadOS 16.1 or later: Update your iPhone or iPad - Apple Support (CA)
I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂
-Dave
- Former Member
1Password v.8.9.7 & iPadOS 16.1 has solved the Safari biometrics issue. Thank you !!